Archives: Watchdog

Watchdog Case # 3 "Shave and a Haircut"

1. Was the store clean? Rate the cleanliness. 1 2 3 4 5 (Ruffly Rated it 5)

The store was very clean. There was no clutter in the front of the store.

2. Did the salesperson acknowledge you within a reasonable amount of time?
Yes/No (Ruffly said Yes)

There was a customer in front of me. The associate at the store stated that
she would be with me in a few minutes. After the previous customer finished
she asked me how she could help.

3. Was the person knowledgeable about the products/services? 1 2 3 4 5 (Ruffly Rated it 5)

Chris understod the products in the store and the prices. She was very
clear and concise when answering my questions. She was able to answer basic
grooming questions quickly and confidently.

4. Was a good selection of products/services in the store? 1 2 3 4 5 (Ruffly Rated it 5)

The store had many different toys and clothing for dogs and smaller animals.
The prices were clearly marked.

5. Were the prices reasonable? 1 2 3 4 5 (Ruffly Rated it 4)

The prices were reasonable. There were different types of clothing and pet
food available in the store.

6. Was the return policy reasonable? 1 2 3 4 5 (Ruffly Rated it 4)

The return policy is posted in the store. The return policy is on any item
that is not a dog grooming service.

7. Did the salesperson have a positive attitude? Yes/No (Ruffly said Yes)

Chris was both polite and informed. She was very upbeat and happy to help me
while I was in the store.

Final Report

A Beauty Chop for Dogs is a very clean cared for pet grooming shop. The
selection was large and reasonably priced. A Beauty Chop for Dogs has been
reccommended by Paw-ficer Ruffly as a great place to take your dog for
grooming and supplies.